Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our Website terms of use and privacy policy. Acceptance of these terms is required to place your order.
Physical Products
Tax & Shipping Information:
- SHIPPING AND TAX ARE ESTIMATES ONLY AND SUBJECT TO CHANGE BASED ON TAX EXEMPT STATUS, FINAL DESTINATION, LIFTGATE REQUIREMENTS, AND/OR PRODUCT TYPE / QUANTITIES ORDERED.
- Be sure to apply for tax exempt status before placing your order. Visit My Account to submit your documentation.
- If your delivery location requires a liftgate, please indicate in the order notes BEFORE placing your order request.
- Items may arrive in one or more shipments.
- When signing for delivery, you MUST inspect and note any damaged boxes at that time. Claims for damaged items will not be accepted without damage being documented at delivery.
Return Policy:
We accept returns within 30 days of delivery, subject to these conditions:
- Items must be unused and in original condition
- A 10% restocking fee applies
- Return shipping costs are your responsibility
- Original shipping charges are non-refundable
Once we receive and validate your return, we’ll send a confirmation email. Refunds will be processed to your original payment method within 5-7 business days.
Digital Products
If you purchased digital items, your code manager will receive setup and activation instructions by email. Please note that digital products cannot be returned once activated.
Events Cancellation Policy
Mathodology for Participant Safety and Quality reserves the right to cancel or postpone any training program due to unforeseen circumstances. If Mathodology cancels an event, participants will receive a full refund of their registration fee. However, Mathodology is not responsible for any travel expenses incurred.
In-Person Workshops
Cancellation Terms:
- For cancellations more than 30 days before the event: Full refund minus a $50 cancellation fee
- For cancellations 10-30 days before the event: Credit toward future Mathodology workshop minus a $50 cancellation fee (valid for 1 year from workshop date)
- For cancellations less than 7 days before the event: No refund
Participant Substitution:
Participant substitutions are permitted up to 7 days before the event. To request a substitution, please email [email protected] at least seven business days before the training program date.
Virtual Workshops
Cancellation Terms:
- For cancellations more than 14 days before the event: Full refund minus a $50 cancellation fee
- For cancellations less than 14 days before the event: No refund
Participant Substitution:
Participant substitutions are permitted up to 7 days before the event. To request a substitution, please email [email protected] at least seven business days before the training program date.